Sansei Mall - Seller Guide

1. Submit Your Product

• Required Materials:
• Product images: At least one clear image (multi-angle recommended) to showcase details.
• Product description: Include quality, condition, dimensions, and any flaws.
• Pricing and shipping:
  • Price must include shipping fees; buyers do not accept COD.
  • Specify delivery range (countries or regions).
• Contact Information:
  • Email address
  • Telegram
  • Phone number
• For virtual items:
  • Specify delivery method (e.g., email, platform messaging).
  • Ensure no copyright or infringement risks and include proof of delivery (e.g., screenshots, email records).
• Submission:
• Submit product details via the Sansei Mall-provided Google Forms.
• Products will only be listed after approval.

2. Delivery Rules

• Physical Products: Deliver within 7 days of receiving buyer's details and provide a valid tracking number.
• Virtual Products: Deliver within 24 hours and provide proof of delivery (e.g., screenshots or email records).

3. Seller Responsibilities

• Ensure the accuracy of product descriptions to avoid disputes.
• Bears full responsibility for legal or compliance issues related to the product.
• Complete delivery within the specified time to avoid penalties.

4. Profit Settlement

• Sansei Mall charges a 5% operational fee for each transaction.
• Funds are frozen until the buyer confirms receipt, after which they are released to the seller.

5. Prohibited Items

• Items that are illegal or against local regulations are strictly prohibited.
• Sellers submitting false or non-compliant information will be permanently banned from using the platform.

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